SMS Text Messaging Terms & Conditions

Effective Date: September 10, 2026

These SMS Text Messaging Terms & Conditions (“SMS Terms”) apply to text
messages sent by Treadwell Counseling, PLLC (“Treadwell,”
“we,” “us,” or “our”).

1. SMS Program

Treadwell may use text messaging to communicate with clients and prospective
clients about practice-related matters, including:

• Appointment reminders and confirmations;
• Scheduling and rescheduling;
• Administrative communications;
• Responses to inquiries; and
• Other practice-related information.

Treadwell’s SMS program is intended for practice-related communications.
We do not use this SMS program to send advertising or promotional text messages.

Message frequency varies. Message and data rates may apply.
Reply STOP to opt out at any time. Reply HELP for help.

Consent to receive text messages is not a condition of purchasing or
receiving services from Treadwell.

For information about how Treadwell handles personal information, please see ourWebsite Privacy Policy.

2. How to Opt In

Clients may opt in to receive SMS text messages from Treadwell Counseling, PLLC
by completing the SMS Text Messaging Opt-In Consent Form provided
through the secure Sessions Health client portal.

On the consent form, clients affirmatively choose whether to consent to receive
SMS text messages from Treadwell at the mobile telephone number they provide.
SMS consent is voluntary and is not a condition of receiving counseling,
mental performance, or other services from Treadwell.

The SMS opt-in consent informs clients that:

• Messages may include appointment reminders and confirmations, scheduling
  and rescheduling communications, administrative communications, responses
  to inquiries, and other practice-related information;
• Message frequency varies;
• Message and data rates may apply;
• Clients may reply STOP to opt out at any time;
• Clients may reply HELP for help; and
• Treadwell’s privacy practices are described in our Website Privacy Policy.

Treadwell will send SMS messages only after the client has affirmatively
opted in to receive them.

For additional information about the SMS opt-in process and to view the
consent language presented to clients, please see our

SMS Text Messaging Consent Information page.

A sample copy of the actual consent form provided to clients through the
Sessions Health client portal is also available for review:

View SMS Text Messaging Consent Form (PDF).

3. Consent to Receive Text Messages

By affirmatively opting in through the SMS Text Messaging Opt-In Consent Form,
you consent to receive SMS text messages from Treadwell Counseling, PLLC at
the mobile telephone number you provide.

Consent to receive SMS messages is not a condition of purchasing services or
receiving counseling, mental performance, or other services from Treadwell.

You may withdraw your consent at any time by replying
STOP to a Treadwell text message.

Message and data rates may apply. Message frequency varies.

4. Potential Fees for SMS Messaging

Message and data rates may apply.

Standard message and data rates may apply depending on your mobile carrier
and service plan. You are responsible for any charges imposed by your wireless
carrier in connection with receiving or sending text messages.

5. How to Opt Out

You may stop receiving SMS messages at any time by replying
STOP to a Treadwell text message.

Other commonly recognized opt-out words may include QUIT, END, REVOKE,
OPT OUT, CANCEL, or UNSUBSCRIBE.

You may also contact Treadwell directly to request that SMS communications
be discontinued.

After receiving an opt-out request, Treadwell will stop sending applicable
SMS messages as required by applicable law and the requirements of our
messaging service.

If you opt out of SMS messages, you may still receive communications from
Treadwell through other methods that you have authorized or that are
otherwise permitted.

6. Help

For help with Treadwell’s SMS program, reply HELP.

You may also contact Treadwell directly:

Treadwell Counseling, PLLC
Phone:
603-276-0721
Email:

phoebe@treadwellcounseling.com

7. No Sale or Sharing of Mobile Opt-In Information

Treadwell does not sell or rent your mobile telephone number or SMS consent
information to third parties for their own marketing purposes.

Mobile information and SMS opt-in consent will not be shared with third
parties or affiliates for marketing or promotional purposes.

Treadwell may share information with service providers that assist us in
operating and delivering our SMS program when necessary to provide those
services and subject to applicable privacy and confidentiality obligations.

8. Privacy and Confidentiality

Text messaging is intended primarily for convenient administrative and
practice-related communication.

Please do not send highly sensitive, confidential, or detailed mental-health
information by ordinary text message.

Text messages may be visible on your device, accessible through your wireless
carrier or messaging service, or viewed by someone who has access to your
phone or device. Treadwell cannot guarantee that ordinary text messaging is
completely secure or confidential.

For information about Treadwell’s website privacy practices, please see our

Website Privacy Policy.

For information concerning the privacy of clinical records and protected
health information, please see our

Notice of Privacy Practices.

9. No Emergency Communications

10. Changes to These Terms

We may update these SMS Terms & Conditions from time to time to reflect
changes in our SMS program, technology, services, or applicable legal
requirements.

Updated terms will be posted on this page with a revised effective date.

11. Contact

Questions about these SMS Terms & Conditions or Treadwell’s SMS program
may be directed to:

Treadwell Counseling, PLLC
12 South Street, Suite 2D
Hanover, NH 03755
Phone: 603-276-0721
Email:

phoebe@treadwellcounseling.com

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